Field Service Specialist - China
About Us
We are a European scale-up dedicated to developing cutting-edge, automated wind-assisted propulsion systems. We provide shipowners and shipping companies with turnkey solutions that reduce fuel consumption and emissions, helping accelerate the maritime industry's transition towards more sustainable shipping.
Our vision is simple yet ambitious: to power the world with wind.
At bound4blue, innovation, engineering and sustainability come together to transform one of the world's oldest industries. As we continue expanding internationally, China will play a key role in the next stage of our growth.
About the Role
The Field Service Specialist is responsible for supporting field-based technical interventions, maintenance activities, troubleshooting, inspections, upgrades, and operational support activities across bound4blue’s installed systems.
The role contributes to fleet reliability and customer support by performing technical interventions, diagnosing operational issues, supporting commissioning follow-up activities, and ensuring that installed systems continue to operate according to technical and operational requirements.
The position combines hands-on technical execution with operational troubleshooting and customer-facing support activities, helping ensure effective service delivery across the fleet.
Key Responsibilities
Provide operational and technical support to client crews, including formal and informal training, and hands‑on troubleshooting assistance, ensuring safe, compliant, and effective problem resolution.
Plan, coordinate, and execute onboard inspections and maintenance activities (both mechanical and electrical), particularly during critical operations, commissioning phases, and fault investigations, ensuring regulatory compliance, risk identification, and system integrity.
Deliver high‑quality technical support to internal and external stakeholders, both remotely and on site, with the objective of maximizing system reliability, operational performance, and production continuity.
Perform technical analysis and condition evaluations, documenting findings and formulating data‑driven recommendations to improve system design and reliability.
Execute sea trials, ensuring accurate performance recording, structured reporting, and identification of optimization opportunities to enhance system performance and reliability.
Review internal inventory levels and report needs to Naval Service Engineers.
Collaborate closely with management and engineering teams on repairs, modifications, and overhauls, ensuring full compliance with safety regulations, class requirements, and applicable industry standards.
Maintain complete, accurate, and auditable technical documentation, including service reports, inspection records, maintenance logs, supporting traceability and continuous improvement initiatives.
Provide technical support to Production and Engineering functions during factory assembly, commissioning, initial testing, and sea trials, ensuring correct system integration and functional validation.
Experience
Experience in field service, maintenance, commissioning, industrial automation, electromechanical systems, or related technical environments.
Experience supporting troubleshooting and technical interventions.
Experience working within operational or industrial environments.
Experience supporting customer-facing technical activities is valued.
Technical Competencies
Technical troubleshooting and diagnostics.
Mechanical and electromechanical systems.
Maintenance methodologies.
Industrial automation fundamentals.
Root-cause analysis.
Technical reporting and documentation.
English B2
Nice to Have
Maritime industry experience.
Experience with PLC-based systems and industrial automation.
Experience supporting renewable energy, offshore, or industrial equipment.
Experience supporting international fleets or distributed assets.
Experience with remote diagnostics and fleet monitoring systems.
What Awaits You at bound4blue
Build something from the beginning: Become one of the first members of our Service organisation in China and help establish how we support customers across one of our most strategic regions.
Work where engineering meets the real world: From shipyards to vessels at sea, you'll work directly with our technology throughout its operational lifecycle, solving real engineering challenges and making a visible impact on every installation.
International collaboration: Work alongside multidisciplinary teams across Europe and China, collaborating with Engineering, Operations, Installation and Performance to continuously improve our products and customer experience.
A technology with purpose: Every vessel you support contributes to reducing fuel consumption and emissions, helping transform the maritime industry towards a more sustainable future.
- Departamento
- Operations
- Location
- Suzhou, China
About bound4blue
bound4blue develops automated wind-assisted propulsion systems as a turnkey solution for all shipowners and shipping companies seeking to reduce fuel costs and polluting emissions. bound4blue’s eSAIL® system is a validated solution for saving fuel and emissions, completely autonomous, with low maintenance and easy installation onboard, being the most cost-efficient wind propulsion technology today.